Online Training – Conflict Resolution in the Workplace


Unmanaged conflict is a significant cost in many organisations today that is often overlooked and unrecognised. Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.

This course will consider what conflict is, as well as its impact and role in the workplace. It highlights some of the triggers for workplace conflict and how conflict develops, before looking at a number of different ways of managing it.


Click here for further information about this course including system requirements.


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